About BookStrand

BookStrand.com is an online bookstore selling popular books from major publishing houses as well as independent e-publishers. Our subdivision, BookStrand Publishing, is a non-vanity, royalty-paying publishing company. We publish 12 to 16 original, high-quality titles each month.

New Customers

To purchase books, you need to register for an account.

Returning Customers

If you originally set up your account with us at our old store (SirenBookstore.com), we have migrated your email address to our permanent store, BookStrand.com.

To shop, please click "Forgot Login" and enter the email address you signed up with previously. The system will automatically send you a new password.

If you have a Comcast email account or an email account that requires validation from senders, you will need to allow email from BookStrand.com to come through. Please check with your email provider.

Searching for Titles

From any page on our website, you can search for a book by part of a title, author, publisher, or keyword.

Ordering Process

Browse through and add titles to your shopping cart or your wish list. Once you are ready to check out, select "View Cart" at the top of any page or select "Checkout Now" when you are ready. You can delete items at any time from your cart or wish list.

Payment Methods

We accept Mastercard, Visa, Discover, AMEX, and PayPal.

If you are paying by E-CHECK from within PAYPAL, your bank will take 3 to 7 business days to clear your payment. Therefore, the books will not be available in your account for download immediately. Once your e-check clears the bank, your account will be updated automatically to Paid status. Your purchase will be available in your bookshelf for you to download. This process is automated.

Minimum Order for Credit Cards and PayPal

There is a minimum order for credit card and PayPal purchases of $4.99. For smaller orders, you can use your credit card or PayPal to purchase StrandBucks starting at $5.00. Purchasing StrandBucks reduces processing fees associated with multiple credit card transactions for small amounts. Instead of adding a $0.50 surcharge to your order, we pass those savings on to you by giving you a larger StrandBucks credit than your purchase. Here's how to maximize your purchasing power using StrandBucks.

Secure Ordering

Your order and credit card information is secured by a GeoTrust Premium SSL Certificate with 256-bit encryption.

Your Bookshelf

After confirming your order, copies of your ebooks will be available immediately for download in your bookshelf. You will also receive a confirmation email from BookStrand (this automated procedure may take up to 5 minutes).

Ordering Multiple Copies

You can order multiple copies of any book for author promo or as gifts. However, the title will display only once in your bookshelf.

Rating a Book You Purchased

To preserve the integrity of our rating system, each customer can rate any book ONLY ONCE even if you purchased multiple copies. Once you rate a book, you cannot go back and change it.

Refund Policy

All sales, ebooks and StrandBucks, are final.

Due to the nature of e-books being available for immediate download to your computer system, there is NO REFUND for any reason.

Legal Age

You must be 18 or older to purchase any book under the "Erotic Romance" category or if the page has "Adult Content" specified.

Support

If you have problems with your ebooks, please visit one of the links below for detailed support information. All known issues are addressed in these files.

If you need further assistance please send an email to support@bookstrand.com. A member of our Shopping Cart Team will respond within 24 hours.